Lean construction is not about efficiency and process but much more about employee relations, insisted Tracy Lucero at the recent Concrete Executive Leadership Forum (CELF), sponsored by ASCC. As Phoenix-area manager for mechanical contractor JB Henderson, Lucero was able to use lean construction techniques to increase productivity by 30% to 40% over two years. The process is based on a feedback loop that moves from Plan to Do to Check to Act with the most important part being the daily check to see how the plan worked in the field then acting to achieve gradual but continuous improvement to the plan and then to what workers are actually doing.

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